ACCOUNT · DELETION REQUEST

Request Account
Deletion

Use this form to request deletion of your Sentinel AML account and associated data. Our team will process your request within 30 days and confirm via email.

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BEFORE YOU PROCEED

Account deletion is permanent and cannot be undone. All screening history, case records, and user data will be removed, subject to regulatory retention requirements under UAE AML law (minimum 5 years for compliance records). Your subscription will be cancelled and no refunds will be issued for unused periods.

DELETION REQUEST FORM

FULL NAME *

ACCOUNT EMAIL *

COMPANY / ORGANISATION *

DELETION TYPE *

REASON FOR DELETION

ADDITIONAL DETAILS (OPTIONAL)

I understand that this request will result in the permanent deletion of my account and data, and that this action cannot be reversed. I confirm I am authorised to submit this request on behalf of my organisation.

We will confirm receipt within 1 business day · Processed within 30 days

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Request Submitted

Your account deletion request has been received. Our team will review and confirm within 1 business day. The deletion will be completed within 30 days, subject to regulatory data retention requirements.

REF: —

A confirmation has been sent to your email address.

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PROCESSING TIME

Deletion requests are processed within 30 calendar days of confirmation. You will receive an email confirmation when the deletion is complete.

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REGULATORY RETENTION

Certain AML screening records and case data must be retained for a minimum of 5 years under UAE Federal Decree-Law No. 10 of 2025. These records cannot be deleted on request. We will clearly communicate which data is subject to this requirement.

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